In case of any defects/genuine fault in goods, please notify us within 3 days of receipt of goods. Defective goods can be returned to our office at Malad (West)- Mumbai, India. We will refund the product amount or we may replace the product.
Any complaint with regards to damage or stains or stitching or any other should be reported to us within 3 days of the receipt of the products. We may ask for a digital picture of the same in order to review the same.
If the products get damaged or stained during transit by the shipping company or any other reason, Snehal Creation can not be held liable. Those products won't be returned or exchanged.
Return or Exchange because of disliking the products won't be accepted back or exchanged.
We do not accept any returns after 3 days of receiving the shipment.
All products should be returned in original condition with tags intact as attached in the dress. Presence of original tags is a must to accept returns.
Returns would not be accepted for customized products.
REFUND ON RETURNS :
We will not refund the custom duties, taxes, if applicable, or paid by you at time of receiving the goods.
At any point of time the refunds will not exceed the actual value of the goods.
For orders placed using Bank Transfer payment method, refunds would be issued only as Credit Note.
Shipping cost and Transaction Charges (If any) would not be refunded.